Waitress/ Waiter

Job Description


PAUL BAKERY is a unique, French chain of bakery/café restaurants established over 130 years ago in the town of Croix, in North of France. Today Paul bakery is in over 50 countries providing the highest quality French products including breads, crêpes, sandwiches, macarons, soups, cakes, pastries, fine dine-in, coffee, wine, and beer. The tradition of Paul world-wide is to provide a safe work environment for the staff to feel like home by operating the shop locally in each region and country. The most important factors to join the Family of PAUL in Canada is to work with your local team, with full honesty and Love for our range of products and French culture of cooking.

Waitress/ Waiter

A waitress/ waiter at PAUL greets customers and offers the restaurant or the café menus. A waitress answers questions about menu offerings, serves food and drinks, and prepares bills and processes payments of the guests.

Job Duties

- Welcomes customers when they arrive at the restaurant and cafe
- Introduces customers to the menu and announces daily or seasonal menu specials
- Answers questions about menu items, ingredients, and pricing
- Takes customers\' orders for food and drink by entering them into a tablet, or memorizing them
- Passes customer orders along to kitchen staff for preparation
- Prepares drinks and serves them to customers
- Collects food orders from the kitchen, verifies that they are correct, and serves them to customers
- Ensures that customers are satisfied with their meals and processes orders for additional courses if necessary
- Removes used dishes, glasses, and flatware from tables
- Prepares cheques and delivers them to customers
- Processes cash and credit card payments and returns change to customers if necessary
- Sets tables with dishes, glasses, and flatware and refills condiments
- Maintains familiarity with menu items, specials, and restaurant information
- Meets with managers and wait staff daily or regularly in order to learn about menu changes and specials as well as discuss upcoming reservations and customers with special needs


- Endurance to walk and stand for long hours.
- Flexible work hours.
- Ability to remain calm and professional with difficult customers.
- Excellent interpersonal skills.
- Coordination to carry plates or trays without dropping anything.
- Excellent customer service skills
- Team player
- Active listener
- Good time management skills
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment

Reference ID: 1164-07

Job Types: Full-time, Part-time, Contract, Permanent

Additional pay:

- Tips


- Extended health care
- Store discount


- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends

COVID-19 considerations:


- Customer service: 2 years (Preferred)
- serving: 2 years (Required)


- English (Required)
- French (Preferred)


- Food Safe BC level 1 (Preferred)
- Serve it Right (Required)


- Greeting and seating customers
- Taking, confirming orders and relaying to the kitchen or bar staff
- Serving food
- Serving alcohol
- Busing, cleaning, and resetting tables
- Answering phone calls
- Placing to-go orders
- Prep or side work
- Preparing bill and processing payment
- Assisting kitchen, such as plating and garnishing menu items
- Cleaning duties such as stocking, sanitizing, sweeping floors, washing dishes
- Reconciling daily cash transactions

Work remotely:

- No

COVID-19 precaution(s):

- Remote interview process
- Personal protective equipment provided or required
- Plastic shield at work stations
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place

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