Front Desk Superstar

Job Description


Salary: $16.00/Hourly

Job Type: Full Time, Student

Start Date: As soon as possible

Language: English

Minimum Education: None

Positions Available: 1

NOC Group: Hotel Front Desk Clerks (6435)

NOC Job Title: Front Desk Agent

Expires in 118 days

Expires: 2021-03-10

Posted: 2020-11-12

Last Updated: 2020-11-12

Job Location(s)

791 Pandora Avenue

Victoria, British Columbia

V8W 1N9, Canada

Job Description

Are you looking for a Front Desk Superstar position in a fun and safe environment during these challenging times? Well then we have the job for you!

"Full of life and art... both the young and the young-at-heart will feel right at home." - Lonely Planet Pacific Northwest

Staff and guest safety and health is our #1 priority:


- Taking and changing room reservations.

- Processing guest arrivals and departures and taking payments using our property management software.

- Providing information on our facilities and services as well as about Victoria and the surrounding area.

- Helping to resolve any guest complaints and concerns (as well as accepting lavish praise and compliments!).

- Providing excellent customer service.

- ...and most importantly, providing a safe, friendly and welcoming environment for our guests.

- Besides the front desk, you have the opportunity to learn more advanced functions and responsibilities, depending on your abilities and interests.


- Experience in the service industry essential; experience in the hostel/ hotel/ hospitality industry a plus.

- Multi-tasker, energetic and organized.

- Interest in learning more about the backpacker/ hotel/ hospitality industry.

- Outgoing and friendly but can also be firm when dealing with people.

- Able to work with minimal supervision and stay calm.


- Full time and part time positions available.

- $16 per hour.

- The shifts are typically 7am-2:30pm or 2:30pm-11pm but can vary.

- Flexibility with time off and schedules.

- Enjoy great hospitality industry discounts and freebies in Victoria.

- There are always opportunities to advance.

- Inclusive and casual workplace.

- No dress codes or uniforms.

For more information about Ocean Island, check out Please email your resume and cover letter (with the name of the position) to jobs[a]

How to Apply

Expiring: Mar 10, 2021


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