Front Desk Superstar

Job Description

Description

Salary: $16.00/Hourly



Job Type: Full Time, Student



Start Date: As soon as possible





Language: English



Minimum Education: None



Positions Available: 1





NOC Group: Hotel Front Desk Clerks (6435)



NOC Job Title: Front Desk Agent



Expires in 118 days



Expires: 2021-03-10



Posted: 2020-11-12



Last Updated: 2020-11-12





Job Location(s)



791 Pandora Avenue

Victoria, British Columbia

V8W 1N9, Canada



Job Description



Are you looking for a Front Desk Superstar position in a fun and safe environment during these challenging times? Well then we have the job for you!



"Full of life and art... both the young and the young-at-heart will feel right at home." - Lonely Planet Pacific Northwest



Staff and guest safety and health is our #1 priority: oceanisland.com/covid-19



JOB DESCRIPTION:



- Taking and changing room reservations.



- Processing guest arrivals and departures and taking payments using our property management software.



- Providing information on our facilities and services as well as about Victoria and the surrounding area.



- Helping to resolve any guest complaints and concerns (as well as accepting lavish praise and compliments!).



- Providing excellent customer service.



- ...and most importantly, providing a safe, friendly and welcoming environment for our guests.



- Besides the front desk, you have the opportunity to learn more advanced functions and responsibilities, depending on your abilities and interests.



QUALIFICATIONS & QUALITIES:



- Experience in the service industry essential; experience in the hostel/ hotel/ hospitality industry a plus.



- Multi-tasker, energetic and organized.



- Interest in learning more about the backpacker/ hotel/ hospitality industry.



- Outgoing and friendly but can also be firm when dealing with people.



- Able to work with minimal supervision and stay calm.



DETAILS:



- Full time and part time positions available.



- $16 per hour.



- The shifts are typically 7am-2:30pm or 2:30pm-11pm but can vary.



- Flexibility with time off and schedules.



- Enjoy great hospitality industry discounts and freebies in Victoria.



- There are always opportunities to advance.



- Inclusive and casual workplace.



- No dress codes or uniforms.





For more information about Ocean Island, check out www.oceanisland.com. Please email your resume and cover letter (with the name of the position) to jobs[a]oceanisland.com.



How to Apply



Expiring: Mar 10, 2021



Email: jobs@oceanisland.com
   

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