Sales Enablement Specialist

Job Description

Description

This is a remote position.

TECIE is looking for Sales Enablement Specialist for our client to work remotely across Canada.

About Our Client

The client’s mission is to make the use and enjoyment of telecom services radically effortless and takes pride in excellent service, business integrity, and innovation. It’s primarily located in Ottawa, Ontario.

About the Role

The objective will be identifying insights, best practices and implementing performance programs that significantly increases sales results with a focus on measurement and continuous improvement. Additionally, this role will have a focus on reviewing, understanding and presenting performance results in a way that identifies actionable insights.

KEY RESPONSIBILITIES

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-Ongoing refinement and updating of job aids, scripting and competitive insights grids to enhance sales performance

-Conduct sales research to assess skill levels including mystery calling, competitive calling, call listening, sales rep focus groups and QA and reporting analysis

-Work with People & Culture’s training team to develop a skills analysis and progressive training program

-Support product launches and new offers by preparing and enabling the sales force to understand and sell our solutions

-Continuous focus on incentives to drive behaviour; develop regular theme-based Spiff programs that have high engagement and incremental lift, measure and report on ROI

-Working with the Planning team to ensure the development of automated reports covering rep, team, brand sales, sales mix, KPIs, costs, relative to targets

-Interfacing with People & Culture, to help support sales rep recruitment efforts onshore

-Work with the Sr. Manager, Sales and People & Culture to create an onboarding program that expedites the new sales rep’s integration into the team and accelerates the performance timeline

-Interface with Product and Marketing with insights and asks for upstream tactics that support sales success, including offer constructs, advertising positioning and customer targeting

-Support developing a best-in-class online sales engine

-Work closely with sales operations and marketing to ensure strategic alignment across both functions

-Support managing the prospect experience including IVR design and sales queuing strategies

-Manage various sales enablement projects and coordinates sales enablement activities

-Measure performance of all programs with a focus on continuous performance improvement

-Provides daily, weekly & monthly sales volumes updates and maintains the ongoing report of these

-Support the accurate completion of the executive weekly & monthly reports

SKILLS AND EXPERIENCE WE’RE LOOKING FOR

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-Bilingual French/English a strong asset

-Effective leadership capabilities which help establish Sales & Marketing as a valued resource within the organization

-Extensive knowledge of sales enablement technologies, processes, and best practices.

-Extensive knowledge of modern sales methodologies, sales process, and buyer’s journey alignment.

-Expert ability to consult or provide guidance on complex matters to non-specialists; ability to communicate effectively with senior management.

-Expert ability to collaborate and generate a spirit of cooperation while coordinating diverse activities and groups within a team environment.

-Passionate and committed to operational excellence and employee engagement

-Demonstrates good judgment

-Effective written and verbal communication and presentation skills including the ability to effectively convey information to a wide variety of internal and external audiences

-Professional demeanor with actions performed at the highest level of honesty and integrity

-Able to perform job functions within a group setting or as an individual contributor

-A wide degree of creativity and latitude is expected.

-Interacts with all levels of the company, partners and customers both internal and external

-Establish effective relationships and credibility with Product Marketing, Care, Network, Operations and Engineering groups

Requirements
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-Have 3+ years of cross-discipline marketing experience in the telecommunications or similar services/recurring revenue-based industry

-Strong experience in sales call centre environment

-Detail oriented with strong analytic skills at measuring program effectiveness and ROI

-Solid background in both strategy and execution of sales performance programs and integrated marketing campaigns

-Thrive in a fast-paced, entrepreneurial environment

-Be a strong digital citizen

-Be analytically inclined, understanding what data means and how it to identify opportunities and solve problems

-Know what it means to ignite a sales culture with performance, confidence and motivation

-Have a passion for organization and the details

-Leverage the broader organization to make new initiatives successful

-Have the ability to manage multiple projects with lots of moving parts

-University degree or equivalent experience with at least 5 years of experience in Sales and/or Marketing

-Familiar with a variety of sales concepts, practices, and procedures

-Relies on extensive experience and judgment to plan and accomplish goals

-Experience preparing and communicating plans to senior management teams; you can confidently communicate the business value of your plans and how they will be measured

TECIE offers personalized staffing services for job seekers, and companies looking to hire talented individuals within the tech industry. Our comprehensive process makes us the BEST technology staffing firm in the market. With top-notch clients and access to high-performing candidates we are changing the landscape of the technology sector. Our operational strategy is a win-win for everyone; candidates secure their dream job and clients hire ambitious employees to take their operations to the next level.

If you are interested in this opportunity, please apply with an updated resume in MS Word Format.

Due to the volume of resumes we receive, only those applicants whose skill set match our requirements will be contacted.

All applicants must have legal authorization to work in Canada for an unlimited period of time.

Thank you for Applying!

 
 
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