Part Time Contact Center Rep II Banking - EL

Job Description

Description

Position: Part Time Contact Center Rep II - Everyday Banking - EL Moncton
Job Description

What You'll DoYou are the voice of TD and your role is to:

Think Like a Customer by matching products, services and solutions to each customers' unique needs, and solving problems at first contact; delivering legendary experiences and trusted advice.

Act Like an Owner by contributing to an engaged culture that is focused on delivering business results and contributing to our communities.

Execute with Speed and Impact by coming into work at your scheduled time and meeting your customers' needs while protecting the Bank from risk.

Innovate with Purpose by listening, asking questions, and finding ways to simplify the way we work; solving problems effectively the first time.

Develop Yourself and Colleagues by embracing diversity and respecting your team; sharing what works and supporting one another to meet more customers' needs and achieve personal career goals with TD. Job

Requirements Who You AreYou are passionate about understanding our customers' needs so that you can provide the right advice and solutions to deliver a legendary customer experience every time. You love a good challenge and can effectively multi-task, sourcing relevant information quickly to support decision-making and effective problem solving.

You are dependable, and you take pride in developing your knowledge and expertise to consistently deliver strong performance.

You are flexible and thrive in an environment of change. You consistently demonstrate a positive attitude, resiliency, and willingness to do things differently.

You enjoy working with a diverse team and appreciate the value of perspectives other than your own. Additional Information What We Offer

As part of our Contact Centre team, you will:

Gain confidence and feel prepared for prepared and confident for success after completing our training program and receiving dedicated coaching support.

Grow in a continuous learning environment, with customized development paths to help you achieve your goals and build an exciting career ive in an environment where diversity and inclusion are part of our core values; where you can bring your whole self to work and celebrate diversity at work and in our communities.

Enjoy a competitive salary, pay for performance incentives, reward and recognition programs, and a benefits package that helps our colleagues achieve financial, mental, and physical well-being.

Your Commitment

Location 3500 Steeles Avenue East, Markham Ontario (or other location)
Training Commitment (Full time hours)
Training is scheduled hours per week for both part-time and full-time colleagues. Training is generally scheduled from 7:30am-3:30pm or 4:00pm-12:00am. You must be able to accommodate either schedule

Scheduling Commitment

Full Time 4:00pm to 12:00 am shift, with one weekend day time shift. Part Time

You will be scheduled for a minimum of 22.5 hours per week, and shifts will range from 4-8 hours. You must be flexible to work between the hours of 7:00am-12:00am, 7 days a week.

What's NextAre you ready to choose TD and be part of exceptional team of individuals who are committed to making a difference in people's lives, at work and in the communities we live in? We want you!
 
 
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