International Student Advisor

Job Description


Date Posted: 04/28/2021
Req ID: 3791
Faculty/Division: University of Toronto Scarborough
Department: UTSC: Office of Student Experience and Wellbeing
Campus: University of Toronto Scarborough (UTSC)

About us:

The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe. Our success has been made possible by the opportunity given to us by our Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimited potential. Join us on our journey.

The Office of Student Experience and Wellbeing’s Student Life & International Student Centre offers exciting programs, cultivates strong communities and provides opportunities that enhance the student experience outside of the classroom while committed to creating an inclusive and welcoming environment. Through our work and partnerships, every student will have the opportunity to actively participate in university life; find connection, community, and friendship; encounter new ways of thinking and being in the world; and experience leadership, independence, and success.

Your opportunity:

Working with a dynamic team and under the general direction of the Senior Manager, Community, Global and Intercultural Experience, you will enhance the quality of student life on campus by primarily supporting international student development through the delivery of transition advising services and immigration advising within the scope of practice of a Regulated International Student Immigration Advisor (RISIA).

As an International Student Advisor, you will act as a main point of contact for international students from UTSC and will identify pro-active strategies to deliver innovative, responsive and professional programs, workshops and services grounded in student development and intercultural theory in order to engage international and newcomer students in the university community. Your role will involve advising students on co-curricular, academic and personal matters impacting their academic success. You will provide support and options to international students experiencing personal and/or academic difficulties by gaining an understanding of their backgrounds and making appropriate referrals. In particular, you will serve as a resource to other UTSC departments and be the immigration and transition liaison for the UTSC Summer Language and Facilitated Admissions programs, including the Greenpath and Academic English Programs. Your work will involve extensive partnerships and communication with campus and tri-campus stakeholders.

In addition to building partnerships, you will work closely with the other positions within the Office of Student Experience and Wellbeing, as well as other campus partners such as academic departments and the various Co-op programs, St. George’s Centre for International Experience and UTM’s International Education Centre. Your work will be informed by relevant research, anti-oppression and intercultural theory, and will consult with a broad range of student groups and student services.

Your responsibilities will include:

Advising on the interpretation of immigration and other related government policies within the scope of certification through the Immigration Consultants of Canada Regulatory Council. Advocating on behalf of students with internal and external contacts/agenciesConducting detailed analysis on program efficiency and student learning outcomes to inform program planning activitiesFacilitating educational workshops and seminars (e.g. UTSC Summer Language and Facilitated Admissions programs) and determining logistical detailsAdvising students on co-curricular, academic and personal matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual's backgroundAdvising students on financial aid matters, bursaries, budgeting and personal financial management by probing and providing a range of options and possible outcomesMaintaining information on digital platformsPlanning and estimating financial resources required for programs/projectsAdvising and supporting students on peer mentor partnerships

Essential Qualifications:

Bachelor's Degree or acceptable combination of education and experience. Must be registered with the Immigration Consultants of Canada Regulatory Council (ICCRC) and accredited as a Regulated International Student Immigration Advisor (RISIA) or a Regulated Canadian Immigration Consultant (RCIC)Minimum four years experience in student development/international student and Canadian immigration advising at the post-secondary levelMust have strong experiential background in student life issues related to transition and acculturation within a diverse environmentMust have previous work experience in project management, event planning, and developing and delivering cultural training and awarenessExperience working with diverse communities and an understanding of international transitional student issuesStrong knowledge of international education issues and trends and of international opportunities available to University studentsProficiency with Microsoft Office suite (Word, Excel, PowerPoint)Must have knowledge of Canadian immigration laws and practice as it relates to Study Permits and Temporary Resident VisasMust have excellent communication (oral and written), organizational and interpersonal skills. Demonstrated public speaking experience and excellent presentation skillsStrong ability to exercise tact, judgement and discretion when dealing with confidential information. Ability to relate to students in a manner which builds trust and confidenceAbility to work as part of a team and be able to work during critical peak periods and under pressure to meet deadlinesMust show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment

Assets (Nonessential):

Fluency in a second language, especially Mandarin, Hindi, Cantonese, KoreanExperience working with newcomers in transition is highly desiredInternational experience and a global mindset is a strong assetExperience working with a student information systemAvailability to coordinate events and advising for the duration of the summer

To be successful in this role you will be:

ApproachableCommunicatorMeticulousPatientProblem solverTeam player


A copy of the full job description is available upon request from the UTSC HR Office.

Closing Date: 05/14/2021, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 - $69,730 with an annual step progression to a maximum of $89,172. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services

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