Communication Analyst

Job Description



Milestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional Services\n

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 2,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.\n

Job Overview:\n

We are looking for a Communication Analyst/Copy Editor who will be part of a brand new team focusing on change management. This is a key role in analyzing and processing internal communications for the Finance department of the organization.\n


How to Make an Impact:\n

Responsible for creating outgoing communications and reviewing incoming communications for the company, mainly within the Finance department\n
Partner closely with various levels of management to identify business/communication objectives and research, develop, and execute internal communications plans\n
Contribute to the development of strategic internal communication plans that will enable the achievement of business goals\n
Partner with team members to roll out plans flawlessly and impactfully\n
Ensure that projects support and align with internal communications plans and strategies, follow guidelines regarding the Department brand image, and maintain consistency with communications standards\n
Establish a direct line-of-sight to upcoming news from the Finance department\n
Develop templated tool kits for communications\n
Assist in the creation of vital documents for various presentations and meetings\n
Create benchmarks for measuring the success of strategic communications goals\n
Recommends internal communications solutions to open-ended business challenges\n


What You Will Need to Succeed:\n

Bachelor's degree in Communication, Journalism, Literature or a related field\n
Minimum of 2 years of experience with written internal/corporate communication in English\n
Experience in Strategic Presentation design\n
Very comfortable in a fast-paced environment where things move quickly and can sometimes be ambiguous\n

Preferred Qualifications:\n

Previous experience in High tech, Software company or large enterprise will be a plus\n
Experience with Salesforce Marketing Cloud / Salesforce technology will be also a plus\n


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Job ID 2020-13436\n

# of Openings 1\n

Category Corporate\n

Hire Type Temporary Full-Time (WFS Only)\n

Job Category Business Analyst\n

Milestone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status\n

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